Return and refund Policy

Return and Refund Policy

Thank you for shopping with BroGear!
We want you to love your gear. If you're not completely satisfied with your purchase, we're here to help.

Returns

-15-day free return period after receiving an item, provided it's in perfect condition and original packaging

-Items must be unused, in original condition, and in the original packaging.

-Customers are responsible for return shipping costs unless the item was defective or incorrect.

Non-Returnable Items

-Gift cards

-Sale/clearance items

-Personalized/custom products

Refunds

-Once we receive and inspect your return, we’ll notify you about the status of your refund.

-If approved, a refund will be processed to your original payment method within 5–7 business days.

-Shipping fees (if any) are non-refundable.

Exchanges

-Need a different size or color? The fastest way is to return your item and place a new order.

Damaged or Incorrect Items

-If you receive a damaged or wrong item, contact us immediately with photos, and we’ll make it right at no extra cost.

Questions?

If you have any issues or concerns, reach out to us anytime here brogearsd@gmail.com